Teak Outdoor Rocking Chair - Comfort

Beautiful furniture and Teak HQ was very responsive; great customer service.

Very nice product. Matches our chairs perfectly. Normally, I would have built my own, but the value of this table made it prohibitive.
Really nice quality.

Chris at customer service is hot headed and will not listen to you but if you interrupt her rants she hangs up on you. Good luck if you have a problem with your order

Prompt delivery and excellent customer service!

I ordered an XL Teak storage box. Overall, it is very nice solid piece with a good lift mechanism, but definitely requires two people to put it together. Unfortunately, some of the rubber gasket on the lid that makes it waterproof is separating. Also about two weeks after we bought it a large crack appeared in the front panel. When I communicated this to Teak HQ they told me I’d have to deal directly with the manufacturer because of the shipping weight, so we’ll see how that goes?

Arrived well packed. Table is as described and well made. A little teak oil really made the wood shine.

With my initial order, I had one chair seat that wouldn’t fit. It took numerous calls and suggestions by them till they finally understood that the product simply didn’t fit. They sent me a replacement seat that was installed by me in five minutes. My only suggestion is that they be a little bit more attentive to patrons who have problems with installation.

FYI, if you have to assemble chairs or table to fit should be easy. One of the chairs was difficult and turned out to be impossible. The company eventually replaced the seat part, but it took some negotiation to get this done.

Great product

Excellent Quality